Online food ordering companies delist over 5,000 restaurants for not having approval from FSSAI

Oct 12, 2018

As many as 10 online food ordering platforms have delisted over 5,000 restaurants for not having approval from food safety regulator FSSAI. The platforms include Swiggy, Zomato, Foodpanda, Box8, Faasos, FoodCloud, Foodmingo, JusFood, LimeTray and UberEats.

On July 20, FSSAI directed the 10 food aggregators to debar the non-FSSAI licensed/registered food operators and ensure compliance of food safety rules and regulations.

The move by the companies comes after FSSAI asked them in July to stop using edibles supplied by non-licensed operators after it received consumer complaints of sub-standard food being served through these platforms.

FSSAI asked them to give state-wise list so that enforcement agencies could take further action, sources in the know said.

FSSAI had earlier directed food ordering platforms to furnish their FSSAI licence, agreement signed with Food Business Operators (FBOs) and their internal checks to ensure that their FBOs hold valid FSSAI licences.

The food regulator in February this year operationalized guidelines for e-commerce FBOs.


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