Jan 8, 2018
With the current situation of food being served on express trains, passengers of the Indian Railways have preferred “NO Food” option on premium express trains while travelling long distance. Passengers opt to carry their own food rather than ordering from railway pantry.
Two trains viz Hazrat Nizamuddin-Jhansi Gatimaan and Mumbai-Karmali Tejas Express are offering multi-cuisine options selected from the best kitchens, but passengers are apprehensive to place any order. In 2016, “No Food” option was made available in at least 74 trains and since then more that 40 lakh passengers have selected to opt out.
Recently, reports have shown that around 2 lakh passengers travelling via the August Kranti Mumbai-Hazrat Nizamuddin Rajdhani have taken the same option. This option of “No Food” was given to the passengers who preferred their own food than railway pantry food. But it was found that people did not want the railway food itself due to the poor quality and unhygienic way of cooking.
Till October 2018, Railways has received around 7900 complaints and has even collect fine of Rs.1.55 crore from food vendors.
“I wish the Indian Railways would start the ‘No Food’ option in all premium trains. Why am I being forced to pay for food which is stale and unhygienic?” said a frequent passenger who is annoyed over the conditional system for railways.