Mar 17, 2020
Due to the rising Covid-19 cases, Westlife Development, the company that owns and operates McDonald’s restaurants in West and South India through a subsidiary, has launched a contact-less delivery service.
McDonald’s India is ensuring that food reaches customers without being touched by bare hands and delivered safe with adequate social distancing measures.
The company is following stringent safety and hygiene processes at the restaurant and kitchen levels. All customer touch-points like self-ordering kiosk or SOK screen, door handles, and handrails are sanitised regularly.
MacDonald’s crew member will not touch the food with bare hands and take all possible precautions to ensure hygiene. The packets will be sealed and delivered by a runner who drops the order at a pre-appointed spot outside your door and then watches from a safe distance while you retrieve your order and go back inside.
Since the Government is shutting down malls and restaurants as a precautionary measure, McDonald’s is expanding its delivery network to ensure that food is available to its customers, both through its app and through third-party delivery partners.