Zomato CEO Deepinder Goyal clarified an incident involving button mushrooms labelled with a “future packing date” at the company’s Hyperpure warehouse in Hyderabad. Following a Food Safety and Standards Authority of India (FSSAI) inspection that flagged 90 mushroom packets marked with an incorrect date, Goyal attributed the error to a “manual typing mistake on the vendor’s side.”
Goyal emphasized in a statement on social media platform X that the mislabeled mushrooms were identified by the Zomato warehouse team during routine quality control (QC) checks and were subsequently rejected. “This is not usual and was due to a manual error by the vendor. Nevertheless, the vendor has been delisted from our system,” Goyal assured, underscoring Hyperpure’s stringent food safety protocols.
Zomato’s Hyperpure serves as a business-to-business (B2B) platform providing fresh ingredients to restaurants. Despite the isolated incident, Goyal reaffirmed the company’s commitment to high food safety standards across its supply chain. He also expressed surprise at the media focus on the 90 packets of mushrooms, valued at Rs 7,200, out of Hyperpure’s extensive inventory, adding, “These were never intended for customer use, and we hold an A+ food safety rating.”
The incident followed an inspection last month by the Telangana Commissioner of Food Safety, who noted various lapses, including open warehouse doors and a few staff without haircaps and aprons. Goyal affirmed Zomato’s commitment to rectifying any operational oversights while maintaining high industry standards.